This position is based at our friendly office in Warszawa, Poland and you will join our Ops Process Enablement team. The Ops Process Enablement within the area IT Service Management oversees operational processes, ensuring service levels are met, and providing excellent customer service. The team is responsible for supporting and enable operational processes in BEC, that balance stability, effectiveness, throughput, governance, compliance, and risk control.

The Asset & Configuration Manager role offers engagement in driving transparency in O&M by setting the standard for Process Management and building a strong CMDB supporting a stable and secure operations. across BEC.

At BEC, we prefer to collaborate often in the office, but we also keep the opportunity to work remotely up to 8 days per month. Your direct manager will be Sys Mortensen.

This is a 1+ year maternity leave cover role, but at BEC, if you demonstrate your engagement and motivation, we are open to help you find a role internally in the area you are working on for another one.

Primary task and responsibilities include:

• Manage asset lifecycle from procurement to disposal.
• Collaborate with various teams to understand CMDB requirements.
• Maintain CSDM 4.0 framework and CMDB practices.
• Maintain and operate according to the SACM process and procedures.
• Maintaining the integrity of the configuration management database (CMDB)
• Ensures data quality, accuracy and completeness in the CMDB.
• Capability of coaching and educating stakeholders about the CMDB usages.
• Collaborating with cross-functional teams to identify and resolve assets & configuration management issues.
• Ensure compliance with industry standards and company policies.

To succeed you will have: 

Preferably, you have a bachelor’s degree in IT, computer science, information systems, or related field.

• A minimum of 2-3 years of experience in IT Service Management (preferable asset and configuration management)
• Strong understanding of ITIL frameworks and best practices
• First-rate analytical and problem-solving skills
• Great knowledge of ServiceNow
• A curious mind with an open nature and desire to knowledge-share with others
• Fluent in English (written and spoken)
• Ability to work independently and in a team environment.
• Good facilitation, communication and interpersonal skills
• Good stakeholder management skills.
• Strong attention to detail and ability to multitask.

It’s nice-to-have:

• Proven track record of managing complex IT environments.
• Familiarity with Agile and DevOps methodologies (Kanban)

Be your best self with BEC’s benefits!

We offer a diverse range of benefits for our employees. Here are just a few of them.

• Flexible working hours
• Mental health support
• Free lunch at the office
• Professional development
• Referral bonus up to PLN 10,000
• PLN 600 on a benefit platform a month
• Passion clubs and social events (Tennis, salsa dancing, board games, family picnics and more!)

What does the recruitment process look like?

1. Send us your CV: We want to get to know you!
2. Screening call: Let’s chat and see if we’re a match.
3. Meet your future manager and team: See who you’ll be working closely with.
4. Personality and cognitive test: Let’s learn more about you.
5. Meet our talent partner and your future manager once more: Get feedback on your test results.
6. Time to sign the contract: We’re ready to welcome to BEC!

If you have any questions related to the position, please contact Sys Mortensen, mobile +4529992690.Make us aware of your talent  

We are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies at https://www.bec.dk/en/vacancies/

You can also learn more about BEC by browsing our company culture book: wearebec.pdf