Hotel Manager

About Thon Hotels

  • Passionately committed. We daily strive to create special moments for our guests.
  • Professional hospitality. We aim to see, hear, and relate to all our guests.
  • The power to please. We are keen to make a personal effort to ensure every stay is the best stay!
  • Innovative. We constantly improve and invest in our hotels.
  • Financially solid. An international company you can rely on.
  • Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a Hotel Manager to join our dynamic team here at Thon Hotel Brussels Airport.

  • Newly renovated. Our hotel has energising colours and state-of-the-art facilities.  
  • Near Brussels National Airport and the NATO Headquarters. In the Diegem business district.
  • Padel court. The only hotel in Belgium with its own padel court.

Why join us?

  • Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
  • Diversity. Our guests and your future colleagues come from all over the world.
  • Flat hierarchy. No useless bureaucracy & corporate mentality.
  • Autonomy. You are the actor of your career by doing the extra step without fear.


  • Lead.  You will recruit, train and coach our team, guide them towards excellence in customer service and motivate them to achieve and exceed their goals, all with a smile and infectious energy.  You will lead by example.
  • Connect.  You are the link between the different hotel departments and ensure smooth cooperation. You are in close contact with your colleagues in the Service & Support Office.
  • Monitor.  You monitor and analyze performance metrics, implementing strategies to improve sales and profitability.  You establish complete yearly budgets (revenues, cost , financial results), come with suggestions concerning investments and develop an improvement plan.
  • Optimise.  You optimise the revenue and close business deals.  You minimize the risk of lost income, by securing good routines and follow up when it comes to payment and outstanding balances. You follow up on guest ledger together with the accounting department and ensure that payments are received in timely manner.
  • Follow the rules.  You are familiar with the legal requirements and ensure effective processes.  You ensure security in all aspects
  • Simply do it. You monitor and assess service and satisfaction trends and make improvements accordingly, so that we become a little better every day.

Our perfect match

  • Experience in a similar position. You have solid operational hotel experience and are ready to make the next step.
  • Leader. You have strong leadership and team management skills.  You handle issues with tact and diplomacy.
  • Customer oriented. You have a warm and open personality.  Making people happy by delivering exceptional guest experiences is your priority.  You adapt to the changing needs of our guests.  Your goal is to maximize sales and revenue through customer satisfaction and employee engagement.
  • Communication. You love being in contact with both clients and colleagues.  English and one of the Belgian national languages is a must. Any other language is a plus.  You have excellent interpersonal abilities.
  • Flexible. You know what it means : the hotel industry is a 24/7 business.
  • Stress resistant.  You have the ability to work under pressure and handle multiple tasks simultaneously.


  • Motivational remuneration package including:
    • Company car.  Fuel card and parking space included.
    • Mobile phone and laptop.
    • Clothing budget. To be used with our preferred supplier.
    • Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
    • Bonus Plan.
    • Intervention in professional costs.  Paid every month.
    • Non-recurrent benefits linked to results (CCT90). A nice little extra.
    • Hospitalization insurance. And yes, also for the people you love who live at the same address.
    • Group insurance.
    • Seniority days. Extra days off according to your seniority and age.
    • Food. We provide a free meal.
  • Personal development. You can choose trainings through our catalogue.
  • Celebrate. We encourage to celebrate successes with your team at staff events.
  • Family event. You will be invited a family event where you and relatives are honoured.

Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon.  We have hotels in Norway, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments.  We wish that all our employees are engaged, professional and service minded.  

Apply for position

Application due

Start date

Work hours


Position type
Full time

Diegem (Brussels Airport)


Vi jobber med samfunnsansvar og bærekraft ved å:
  • Delta i FN-initiativet Global Compact
  • Miljøfyrtårnsertifisere våre hoteller
  • Redusere matsvinn
  • Etterstrebe likestilling og mangfold
  • Støtte forskning, allmennyttige formål m.m. via Olav Thon Stiftelsen
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